Someone who knows you well may be asked to provide testimony about what they’ve observed at your Social Security Administration (SSA) disability hearing.
This could be a spouse, relative, caregiver, friend, former coworker, former supervisor, or another person with firsthand knowledge of your day-to-day abilities and limitations.
Called a lay witness, they don't give a medical opinion or explain your whole disability. Instead, they describe what they’ve seen, heard, or personally experienced in their interactions with you.
This article explains what a lay witness may be asked at an SSA hearing, why their testimony helps, and how the witness can describe observations clearly. It also shows how lay testimony differs from written third-party reports and expert testimony.
What a witness should be asked at an SSA hearing depends on your claim and what they've observed. The Administrative Law Judge (ALJ) decides what to ask the witness based on what needs to be resolved in your claim. You and your disability representative, if you have one, can also question the witness.
A spouse who lives with you is asked about different things than a former supervisor who saw you at work because they’ve witnessed different activities.
The witness testifies under oath, and the judge typically starts by asking how they know you and how often they see you. Then, they typically ask about functional changes or difficulties the witness has seen. This tells the judge how your symptoms affect what you can do at home and at work, which feeds into your residual functional capacity (RFC), the SSA's assessment of the most you can still do.
Examples include:
These are examples of what a witness may be asked at an SSA hearing, not a script. A witness may be asked only a few of these questions. The judge may focus only on a specific part of the claim.
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Get EvaluationLay witness testimony is most helpful when it adds details or context to your statements and records. They can give an example, provide more context, describe how often something happens, or explain how they help you with daily activities. They're not repeating what you said. They're showing the judge that your statements are consistent with what someone else has seen.
Some examples:
When a witness is asked about something they’ve seen, they should describe what you were doing, what they noticed, how they helped, and what happened afterward with as many specifics as possible.
If the witness knows how often something happens, they can describe the pattern, including how your good days and bad days differ. If they don’t remember how often or how long, they should say they don’t remember instead of guessing.
A witness should also describe what happened rather than make a broad statement. Instead of saying, “she can’t stand for very long,” they could say, “when we were waiting at the pharmacy, she kept shifting her weight and leaning on the counter. She asked me to find a chair, so I brought one over.” That gives the judge a clear example of what the witness saw.
A witness can also describe changes they’ve noticed over time. For example: “He used to walk his dog every evening when I visited. Over the past year, when I come by, he asks me to take the dog out and stays inside.”
If a witness knows something only because you told them, they should say that. If they didn’t see an event or don’t remember a detail, they should tell the judge they don’t know or remember.
As the witness answers questions, the judge may ask follow-up questions to get more detail about something they said. Follow-up questions often focus on when something happened, what the witness saw, or what happened next.
For example, if the witness says, “he gets confused sometimes,” the judge may ask them to describe a specific time the confusion happened. The witness could explain that you lost track of the steps in a familiar recipe and needed help finishing it.
The witness should only answer the question being asked.
A witness can prepare by thinking about questions they may be asked and writing down a few things to remember, such as how often they see you, a few specific events they remember clearly, how they help you, and changes they’ve noticed over time.
These notes can help the witness recall specifics when they testify at your SSDI or SSI hearing.
Information from other people becomes part of your record in different ways. People who know you may provide third-party function reports. Medical and vocational experts may provide testimony about specific evidence or your ability to work.
Lay witnesses, written third-party reports, and expert testimony all help the judge decide your claim.
A third-party function report (Form SSA-3380) describes your day-to-day activities, limitations, and the help you need. The report becomes part of your claim record.
The person who completed the report may also testify at your hearing. If they do, the judge can ask questions and get more detail about their observations than the written report provides.
The judge may call a vocational expert (VE) when they need information about how your limitations affect your ability to work. A VE answers work-related questions using their training and experience. They can help the judge evaluate whether you can do jobs you’ve done before or switch to other types of work despite your limitations.
The judge may call a medical expert (ME) when the medical evidence in your record needs explanation. For example, an ME may help the judge understand if your condition meets or equals one of the SSA’s listed impairments. The ME may also explain unclear medical findings or help resolve conflicting medical evidence.
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Get EvaluationAdvocate’s disability specialists can help you prepare for your ALJ hearing and decide if a witness could provide useful information. We can also help you and witnesses prepare for questions at the hearing.
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